Welcome to MAC Solutions' support portal

Our Technical Support Team has a wealth of knowledge and experience across our product portfolio. Our customers can leverage this to ensure optimal equipment and software performance. We are equipped to deal with most of the enquiries in-house, resolving them quickly and efficiently to keep your operations running smoothly.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and a history of all your support requests. A valid email address is required to submit a ticket. You agree to our terms and conditions by using this service.