Frequently Asked Questions

How do i return an item?
Last Updated 5 years ago

If you have purchased from us and wish to return because:
  1. Having Issues with the Product:
    1. We will try to resolve the issue to your satisfactions.
    2. If we are unable to resolve the issue we will arrange a return. Please request an RMA number.
  2. Product is faulty:
    1. We will arrange a return for assesment. Please request an RMA number.
To Request and RMA Number:
Please raise a ticket here OR Send an email to support@mac-solutions.co.uk with the following details
  1. Order details.
  2. Item number if requesting a partial return on the order.
  3. Fault description.

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