Frequently Asked Question

How to Upgrade with Software Activation IDs from V5.X to V6.X without Internet Access
Last Updated a year ago

  1. Retrieve the V5 Activation ID(s) using the License Utility.
  2. Upgrade the Activation ID(s) from Version 5 to Version 6 using mykepware.com.
  3. Save the new V6 Activation ID(s) to portable media.
  4. Transfer the V5.X license(s) off the machine using the License Utility. This will initiate a two-hour, time-limited mode. Please ensure timely completion of the subsequent steps.
    Note: This process is valid for updating KEPServerEX on the same machine. To activate on a separate machine, you will need to transfer the V5 license using mykepware.com. This will initiate the two-hour, time-limited mode.
  5. Generate an activation request file using the new V6 Activation ID(s) in the License Utility on the machine to be licensed.
  6. Save the activation request file to portable media and return to mykepware.com.
  7. Activate the product at mykepware.com using the activation request file.
  8. Save the activation response file to portable media.
  9. Import the activation response file in the License Utility on the machine to be licensed.
  10. Your new Activation ID(s) should now show Good status in the License Utility.
  11. Download the V6 executable and upgrade to the latest version of KEPServerEX.

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