Frequently Asked Question

How to transfer a KEPServerEX V6 License
Last Updated a year ago

Transfer one or more KEPServerEX Version 6 licenses in a single transaction online or offline.

Transferring Online

  1. Open the License Utility on the machine from which the Activation ID(s) will be transferred.
  2. Select the Activation ID(s) to be returned and then click Transfer.
  3. Enter user credentials in the User Name and Password fields.
  4. Click Next to begin the transfer. A status screen will display the transfer request status as well as any errors or warnings.
  5. Once complete, click Next to return to the home screen.

    Note: At this point, the license has been successfully stored in the online account and the transferred product is now available for activation on another machines.

Transferring Offline

  1. Open the License Utility on the machine from which the Activation ID(s) will be transferred.
  2. Select the Activation ID(s) to be returned and then click Transfer.
  3. Click Save to File… to deactivate the license on the machine. A warning will be displayed that describes how the license must be transferred back to my.kepware.com before it can be activated for use on a new machine. Click OK to continue.
  4. In the file-browse dialog, save the request file (“transfer_request.txt”) to portable media.
  5. Go to My Kepware and transfer the product by uploading the transfer request file.

    Note: At this point, the license has been successfully stored in the online account and the transferred product is now available for activation on another machines.

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